Pfizer careers Case Processing Team Lead Bachelor’s degree in a science-related field, pharmacy or nursing or equivalent Apply Now

Pfizer careers Case Processing Team Lead Bachelor’s degree in a science-related field, pharmacy or nursing or equivalent Apply Now

Organizational Relationship(s) including to whom the position reports (JD Job Title):

Reports to Case Processing Cluster Team Lead

Position Purpose

· Develop and maintain knowledge of applicable SOPs and the Argus User Reference Guide.

· Develop and maintain current knowledge of products within the Pfizer portfolio

· Maintain working knowledge of applicable corporate and global regulations/guidelines.

· Develop an understanding of the importance of ICSR processing to aggregate report quality

and timeliness.

· Contribute to ‘Right First Time’ initiatives.

Primary Responsibilities

· Manage the case-flow process to ensure timely and accurate processing of adverse event

cases to meet corporate and regulatory reporting requirements.

· Provide oversight and guidance to Safety Surveillance Associates and Safety Surveillance

Specialists on review and processing of adverse event reports.

· Manage the team’s case processing to ensure complete and timely submission to the PSSR

aggregate reports group.

· In cooperation with the Case Processing Head, Case Processing Cluster Team Leads, and

Business Planning Leads, manage available resources to ensure effective processing of PSSR

caseload, processing cases when necessary.

· Take responsibility for identifying the root causes of- and implementing the corrective

actions for timeliness or quality issues associated with case processing.

Primary Responsibilities

· In the absence of the Case Processing Cluster Team Lead, act as point of contact for the Case

Processing Cluster.

Technical Skill Requirements

· Strong interpersonal skills, with a demonstrated ability to manage people and foster

teamwork.

· Demonstrable understanding of safety report processing and assessment of safety at the

Senior Safety Surveillance Associate level; ability to process cases an advantage.

· Ability to meet personal objectives while meeting departmental standards of performance.

· Demonstrable skills in project, time and change management, organizational and facilitation

skills.

· Good understanding of medical terminology and familiarity with principles of clinical

assessment of safety reports in the context of an international pharmaceutical industry.

· Knowledge of global regulations governing safety reporting.

· Demonstrated computer literacy, particularly in the use and management of relational

databases.

· Demonstrable organizational and time management skills, in order to meet strict regulatory

compliance goals.

· Good oral and written communication skills, with fluency in spoken and written English;

knowledge of additional language(s) an advantage.

Qualifications (i.e., preferred education, experience, attributes)

· Bachelor’s degree in a science-related field, pharmacy or nursing or equivalent, advanced

degree an advantage.

· Minimum of three years research, clinical or equivalent experience in the pharmaceutical

industry; managerial experience in hospital or pharmacy, and familiarity with clinical

assessment is highly desirable.

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