Cognizant Hiring SENIOR PROCESS EXECUTIVE-VOICE Graduate/Post Graduate/ Doctorate degree in life sciences/Pharmacy/Medical sciences/Registered Nurse Apply Now
Team Lead - CDM/PV
Qualification:
Graduate/Post Graduate/ Doctorate degree in life
sciences/Pharmacy/Medical sciences/Registered Nurse
Responsibility:
Business/ Customer:
Minimal Customer interaction under guidance.
Understands Domain Process/sub process, functions, terminologies
(such as SOP, QC checklists).
For PV/Complaints Management Individuals in this role perform data
entry of data received from Source documents into the respective
Clinical/Safety database While peroforming this activity the associate is
responsible for meeting turnaround times and accuracy.
These associates are usually used to handle more critical/senitive
transactions.
CODING
(same as PE)
Perform coding activities on the assigned project with timelines
and efficiency.
• Import uncoded terms in database and export coded medical terms
from coding platform.
• Query Management.
• Create “New Term Request” and prioritize.
• Perform Dictionary upversioning activity as and when required.
CDM:
Performs Migrations / Set up / Close out activities apart from
Study Conduct activities under supervision and quality checks from Team Lead.
May do the Peer QC of the TJDA activities.
Generates all study related reports, status updates, and carries
out all study related email conversation and communication with internal
stakeholders and Client.
Project / Process:
Attempts Complex problems (procedures/processes) and refers to
Supervisor/Line Manager in rare cases.
Handle first level processing of transactions.
Adhere to quality requirements, achieve targets/volumes in given
TAT(Turn around time).
Proactively identify issues.
Contribute to process improvement initiatives.
Identify and report process changes.
Adhere to the mandatory industry regulation and compliance
requirements for the given process.
Knowledge Management:
Update Process documentation as appropriate for the process under
guidance.
Participate in knowledge transfer.
People/Team Management:
Adhere to org hygiene and compliance needs in terms of.
a Personal Utilization & Time sheet submission.
b Personal and new hire Assimilation.
c Attendance.
d Team Initiatives.
Collate team performance metrics.
Manage break schedule/transport logistics for the team in the
absence of his/her supervisor.
Must Have Skills
Customer Service
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Sep 07 2020
TO APPLY CLICK HERE
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