HCL - Hiring Freshers & Experienced Customer Support Associate & Sr. Customer Service Associate | 50 Openings | Any Undergraduate, Graduate & Post Graduate can apply
HCL HIRING FOR INTERNATIONAL SEMI VOICE – DELHI/NOIDA
Greetings from HCL Bserv....!!
HCL Hiring for International Semi voice Process. Find below the Job Details:
Designation: Customer Support Associate/ Sr. Customer Service Associate
Shift: 24/7 (Night Shift)
Job Requirements:
- Excellent Oral & Written Communication is Mandatory
- Willing to work in 24/7 shift
- 0 - 3 years of Experience any stream
- Any Undergraduate/ Graduate / Post Graduate can apply
Job Description:
- Answer queries of customers professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
- Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
Interested Candidates Kindly your Resume to Jr_prince@hcl.com
Regards,
Prince J R
HR HCL
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