100 Openings @ Tech Mahindra for Freshers & Experienced || Any Under Graduate & Graduates || Customer Service Associate
Greetings from Tech Mahindra!!!
We are glad to inform you that Tech Mahindra is hiring for Customer Service Associate for voice process in Kolkata Location for one of Leading E-Commerce project.
So capitalize the maximum from this home stay option with all telephonic interviews.
Candidate should have / arrange Laptop/desktop enabled with windows 10 and supported by Broadband/WIFI
Salary: Ranges between 1.7 LPA to 2.1 LPA depending Upon skill & Experience
Job Description:
Position: CSA for Ecommerce Voice Process at Tech Mahindra (BSG Division)
Eligibility: Any Under Graduate & Graduate (Fresher & Experience ) both can apply
Good verbal communication in English, Hindi without any Grammatical Error/ MTI
Willing to work in 24/7 (Any 9 Hr shift) rotational shift
Accurately and efficiently, handle customer via call in the shortest possible time.
Communicate actionable customer feedback to the relevant team that can be worked to meet the customer's problem
Candidate should be comfortable to work with 24*7 shifts.
Position Opened - 100
DOJ will be confirm once things are in normal stage
Work Location - Kolkata
Roles and Responsibilities:
Resolute customer's query over call for the query, request, complain raised by the customer
Should have a positive attitude and agility to work in collaborative environment
Should have solution oriented and committed to make it right resolution
Should have impeccable sense of judgment to be able to service at the highest levels.
Should take ownership to resolute customer issue (ensure 100% problem solving ability).
(Please go through the details mentioned above before applying)
Interested candidates can call to Nandita @ 9073312515 to get your interview schedule
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