Deloitte Consultant- GCP QRM Tech-Hyderabad , Any Bachelors Degree
Help make our member firm consulting practices better at managing quality and risk
Objectives:
Help our practices implement effective QRM programs appropriate for the complexity of their current and desired portfolio
Define standards that drive consistency in program design and service delivery across the global network
Provide tools, processes and support, and a network for sharing best practices that help our practitioners manage quality and risk
Manage the risk of a global portfolio of opportunities and engagements and provide active intervention and support when appropriate
Drive continuous improvement into our management of quality and risk over time
Help our consulting practices achieve consistently high-delivery performance and operate consistent risk management programs across our entire global consulting network
The Global Consulting Quality & Risk team is looking for an Analyst or Consultant to join us as we grow our capabilities in the recently stood up Center of Excellence. In this role, you will be supporting initiatives around Quality Management, Risk Management, Data Management, and Technology Operations.
The ideal candidate would have flexibility in a fast-growing environment and be able to work with multiple stakeholders. This is a full-time, permanent internal role.
Responsibilities:
Quality Management Support
Support the Member Firm Standard Program, which is a DTTL Cross-Functional program used to drive consistent standards in 10 priority business areas
Support the operations of the program (e.g., communications, reporting, scheduling, etc.)
Support the data & analysis for the program (e.g., excel tracking, tableau reporting, analytics, etc.)
Participate in strategic projects and their successful execution as needed (working with project lead to plan and execute on deliverable, providing support and research)
Risk Management Support
Support the CoE Risk Management Advisors and risk management process to provide advice, guidance, and support for assets, alliances, and large-complex opportunities and engagements
Maintain risk management consultation data and information
Monitor Global mailbox for risk management requests
Maintain data and track risk consultations conducted by the Delivery Excellence Center-of-excellence
Support following-up on action items to drive resolution of risk management issues
Help schedule, coordinate, and support risk management consultations (e.g., attending, capturing notes, following-up)
Document and follow operations procedures and scripts (e.g., communications, reporting, scheduling, etc.)
Support the data & analysis for the Risk Management program (e.g., tracking, Tableau reporting, analytics, etc.)
Data Management and Technical Operations Support
Maintain data integrity in Global Tools (e.g., client data management)
Conduct data analysis in Excel to support leadership requests
Support QRM tools (e.g., Global DEP, RAI, IFA) by addressing end-user requests with tool configuration
Serve as subject matter expert to address end-user questions around the use of global tools
Expand to technical support of other tools as seen appropriate
Strategic Initaitives Support
Participate in strategic projects and their successful execution as needed (working with project lead to plan and execute on deliverable, providing support and research)
Support time management, prioritization, project management
Support consistent timely delivery of high-quality work
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