Cognizant SENIOR PROCESS EXECUTIVE Graduate/Post Graduate/
Doctorate degree in life sciences/Pharmacy/Medical sciences/Registered Nurse
Qualification:
Graduate/Post Graduate/ Doctorate degree in life
sciences/Pharmacy/Medical sciences/Registered Nurse
Responsibility:
Business/ Customer:
• Minimal Customer interaction under guidance.
• Understands Domain Process/sub process, functions,
terminologies (such as SOP, QC checklists).
• For PV/Complaints Management Individuals in this role
perform data entry of data received from Source documents into the respective
Clinical/Safety database While peroforming this activity the associate is
responsible for meeting turnaround times and accuracy.
• These associates are usually used to handle more critical/senitive
transactions.
CODING: (same as PE)
• Perform coding activities on the assigned project with
timelines and efficiency.
Import uncoded terms in database and export coded medical
terms from coding platform.
Query Management.
Create “New Term Request†and prioritize.
Perform Dictionary upversioning activity as and when
required.
CDM:
• Performs Migrations / Set up / Close out activities apart
from Study Conduct activities under supervision and quality checks from Team
Lead.
• May do the Peer QC of the TJDA activities.
• Generates all study related reports, status updates, and
carries out all study related email conversation and communication with internal
stakeholders and Client.
Project / Process:
• Attempts Complex problems (procedures/processes) and
refers to Supervisor/Line Manager in rare cases.
• Handle first level processing of transactions.
• Adhere to quality requirements, achieve targets/volumes in
given TAT(Turn around time).
• Proactively identify issues.
• Contribute to process improvement initiatives.
• Identify and report process changes.
• Adhere to the mandatory industry regulation and compliance
requirements for the given process.
Knowledge Management:
• Update Process documentation as appropriate for the
process under guidance.
• Participate in knowledge transfer.
People/Team Management:
• Adhere to org hygiene and compliance needs in terms of.
• a Personal Utilization & Time sheet submission.
• b Personal and new hire Assimilation.
• c Attendance.
• d Team Initiatives.
• Collate team performance metrics.
• Manage break schedule/transport logistics for the team in
the absence of his/her supervisor.
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