Work from Home Video Call Interview at Amazon Freshers and Experience
Amazon Development Centre (India) Pvt. Ltd
Recruitment 2021.Amazon Development Centre (India) Pvt. Ltd Notification full
detailes below.Amazon.com strives to be Earth’s most customer-centric company
where people can find and discover virtually anything they want to buy online.
By giving customers more of what they want – low prices, vast selection, and
convenience – Amazon.com continues to grow and evolve as a world-class
e-commerce platform.
Important Vacancy details: Hiring For Selling
Partner Support Associate / Seller Support Associate in Amazon Development
Centre (India) Pvt. Ltd!At India-Mumbai .intrested candidates Apply.
A. Post Name: Selling Partner Support
Associate / Seller Support Associate
B. Qualifications : Bachelor Degree in any
discipline with 0-10 years of experience. Excellent written and verbal
communication in English.
C. Work Experience: 0 – 5 Years (Max)
D. Location: India-Mumbai
E. Job Location: Work From Home
Job Description:
How to Apply
Interested candidates can register for this
role using this registration link
After
completing the registration, eligible candidates will receive an email with
subject line Amazon – Online Test Invitation from admin@hirepro.in with
assessment link, user name and password for the initial levels of online
assessments.
Once
started, all assessments should be completed on the same day.
Please
take the assessment from a quiet location with no background noise.
You can
take the assessment only in laptop or desktop with Webcam and good quality USB
headphone with mic.
Roles and Responsibilities:
This includes, but is not limited
The
Seller Support Associate demonstrates end to end ownership of every seller
interaction coupled with proactive problem solving and provides exceptional
support to sellers.
Demonstrates effective, clear and professional
written and oral communication.
Provides prompt and efficient service to
Amazon Sellers and Merchants including the appropriate escalation of Sellers’
issues.
Maintains a positive and professional demeanor
always portraying the company in a positive light and effectively managing sensitive
issues.
Demonstrates excellent time-management skills
and the ability to work independently while using departmental resources,
policies and procedures.
Contributes to a positive team environment and
proactively aids team members with difficult contacts as needed.
Maintains acceptable performance metrics such
as quality, productivity, first contact resolution, and attendance.
Actively seeks solutions through logical
reasoning and data interpretation skills and identifies trends to appropriate
channel including improvement suggestions.
Liaise
with other departments such as Customer Service, Merchant Investigations, or
Payments teams as required to resolve Seller’s issues and questions.
Note: – Candidates who are based in Mumbai
(only) should apply. All the interviews will happen virtually over video
conference and please make sure you have a laptop or desktop with Webcam and good
internet connection for taking up assessments and interview.
Basic Qualifications
Education: Bachelor Degree in any discipline
with 0-10 years of experience.
Excellent written and verbal communication in
English.
Shifts:
The job involves working in a 24/7 environment including night shifts and the
shifts are decided based on the business requirement.
Weekly
Off: Rotational two- consecutive day off (it is a 5-day working week with 2
consecutive days off.
During
the first four months (Training & Transition) no unplanned leaves are
allowed.
Ability
to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS,
Microsoft Outlook and MS Office.
Home
environment free from background noise where you can connect to the internet
and work on your deliverable.
Should
have a good internet connection with a minimum speed of 20 MBPS or better and
should have at least 100 GB data from a reliable provider.
Should
have access to mobile phone at all times from a reliable provider.
Should
have power back up in case of power shut down.
Should
be willing interact with Seller over calls / email / chat depending on the
business need.
Candidates who are based in Mumbai (only)
should apply.
Compensation: INR 290000 – INR 400000 per
annum (Salary will differ based on experience level within the mentioned range
(only).
Additional Information:
Information security: You should be will to
sign a undertaking pertaining to do’s and don’ts in accordance to the data
Security policy
Ergonomic Furniture: In Amazon we care about
your health hence suggest that all employees have an ergonomic chair and desk
as their workspace
Candidates should have all the below documents
and should be able to share the documents during the offer process,
Educational Document – Degree Certificate /
Provisional Certificate / Consolidated Mark Sheet
Employment Document – Relieving letter /
service letter from all the previous companies and last three months’ pay slip
PAN
Card Copy
Amazon is committed to a diverse and inclusive
workplace. Amazon is an equal opportunity employer and does not discriminate on
the basis of race, national origin, gender, gender identity, sexual
orientation, protected veteran status, disability, age, or other legally
protected status.
Join for Regular Job Updates in What's App & Telegram
No comments:
Post a Comment