Pfizer careers Clopine Services Coordinator Degree in Pharmaceutical Sciences Apply Now
Core
Responsibilites:
Respond
to telephone, fax and email enquiries in a timely manner and in compliance with
corporate policies
Registration
of patients, personnel and Centres/Clinic within the registry
Adverse
Event reporting within required regulatory timelines and in accordance with
corporate policies
Ensure
performance of the database, validity of data entered and completion of all
required day to day processing
Identify
needs and requirements of internal and external customers and providing
necessary resources, service and advice
Completing
and reviewing of all mandatory corporate policies, training modules and
procedures within allocated timeframes
Maintenance
of registry website and identifying issues
Assist
in the maintenance of appropriate documents such as protocols and monitoring
user feedback
Generating
adhoc data/reports for external clients for research and management purposes
where appropriate
Training
internal and external stakeholders on the database
Aid
in the coordination of sales and marketing initiatives for the registry
To
assist in switching patients (usually higher in number) from other brands in
Australia/New Zealand as per the requirement by the commercial team.
The
colleague would support the manager in generation of weekly/monthly reports and
dashboard management
The
colleague would be responsible in assisting the training for new hires and in
the completion of onboarding activities for new hires
The
executive would be supporting in stakeholder management like BT validation and
testing support for any new changes to be applied, developed and implemented in
the system
Providing
additional support to the manager in terms of preparation of supporting
documentation for any new processes or already existing process within the
registry
Provide
assistance for the on-call services to customers on weekend as an when
required.
Required
Skill Set:
Technical
: Understanding of post-marketing safety surveillance
Writing
skills. Excellent scientific writing skills, including an ability to summarize
and interpret complicated data effectively, concisely and persuasively.
Analytic
skills. Ability to examine data,
formulates reasonable hypotheses, and design and execute analyses to test them.
Analytical and critical thinker
Language
skills. Excellent
communication/interpersonal skills - both written and verbal (particularly
dealing with telephone enquiries)
Personal
skills. Strong organizational skills and
ability to prioritize multiple projects and meet deadlines. Has a strong and
sincere customer orientation with emphasis on patient care. Adopts corrective
action as a work ethic. Possesses high levels of discretion and diplomacy.
Possesses a strong initiative instinct and ability to function independently.
Should also be a team player demonstrating collaborative skills and
adaptability to different situations. Must be able to work well under pressure
and demonstrate the desired skills at all times. Ability to learn and adapt to
new situations. Comfortable working within strict time frames and able to
prioritize in order to meet deadlines.
Must
be flexible enough to work with different time zones. Willing to work in shifts
as and when needed.
Interpersonal
skills. Effective influencing and negotiating skills, including when
appropriate an ability to guide decision-making for document content strategy.
Ability to work well with all levels and roles in cross-functional, global
teams. Assertive and able to work with
initiative.
Regulatory
knowledge: Familiarity with global
regulatory guidance (especially ICH, FDA and EMA) relevant to clinical and
safety data
Software:
Previous experience with software commonly used to present and analyze data and
experience with searching academic databases. (Word, PowerPoint, Excel) is
preferred
Education:
-
Degree in Pharmaceutical Sciences (Masters preferred)
-
Registered Nurse or similar
- Other Allied Health Qualifications
will also be considered
Experience:
Minimum
1-2 years of experience in :
Medical
Information Services/Medical Affairs
Medical
and Scientific writing, experience in using search tools, developing search
strings, and assessing search results
Pharmacovigilance/Drug
Safety
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