HCL - Hiring Support Analyst for Chennai location | Apply Now
HCL is Hiring Support Analyst for Chennai location
Experience: 2-6 yrs
Job Description:
Monitor and provide support to workflows
Coordinate with IT groups and external vendors and ensure
effective application services to ensure reliability of all applications.
Analyze all business processes and ensure compliance to all
controlled processes according to business requirement.
Monitor all alerts and escalate all issues for all procedures
and systems.
Coordinate with various teams and raise support ticket for
all issues, analyze root cause and assist in efficient resolution of all
production processes.
Maintain logs of all issues and ensure resolutions according
to quality assurance tests for all production processes.
Good understanding of JAVA/J2EE technologies and version
management for production support activity
Good understanding of App servers Jboss/WAS/Apache for
production support activity
Interested candidates can send their CV on chinjus@hcl.com
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