Matrimony.com Limited - Walk-In Interview for Freshers & Experienced | Any Graduates on 6th to 11th Aug 2020
Walk In For Voice process( Domestic- Tamil English) Day shift @ Matrimony.com Limited
Job description:
Roles and Responsibilities
- Responsible for making outbound calls and regular follow up on leads assigned
- Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers
- Selling Membership over the phone and achieve the targeted sales numbers & value
- Explaining the product features in detail and how to use the packages.
- Based on the Customer requirements, encourage them to upgrade / renew the matrimony package
- Address all the issues / grievances of customers and provide the right customer experience
- Capture the insights from customer interactions and share it with the internal team
- Strictly adhere to the process requirements and take active interest in improving the processes / continuous improvement programs
Desired Candidate Profile
Functional
- Business Knowledge
- Process Knowledge
- Product Knowledge
- Customer Orientation
- Language skills – regional / vernacular
- Telemarketing Skills
- Selling Skills
- Basic computer skills – MS Excel, Word
Behavioral
- Values – Integrity / Honesty / Respect
- Communication – Oral & Written skills / Listening
- Executive Presence
- Business / Telephone Etiquette
- Influencing Skills
- Empathy
- Self-driven
- Go-getter and self-starter
- Ability to manage stress
- Persuasion Skills
Education and Experience
- Graduate in any stream/ Awaiting for final year results / Arrear results /Diploma pass can also apply.
- 6 Months - 2 years experience in Telesales / Telecalling / Telemarketing / collections / retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain.
Walk in interviews will be conducted except Sunday
Candidate must carry updated Resume/CV
Openings: 60
Date & Time: 6th August - 11th August , 9.30 AM - 3.00 PM
Venue:
#94, RR Tower 2, 4th Floor, Guindy Industrial Estate,
Chennai-600032
Contact - Prem ( 7823902020 )
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