100 Openings Telephonic Interview at Sutherland Global Services - Hiring for Freshers & Experienced || Any Graduates
Dear Candidates,
Greetings from Sutherland!!!
Contact : Vandhana HR (7358370542)
We have openings for Non Voice Process-Customer Service (Chat Process)
CANDIDATES WHO ARE AT PRESENT IN CHENNAI ALONE PLEASE REACH OUT.
Only Telephonic Interview and Strictly No Walkins.
2020 batch are also eligible to apply.
Roles and Responsibilities:
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments. Recommend potential products or services to management by collecting customer information and analyzing customer needs. Prepare product or service reports by collecting and analyzing customer information. Contribute to team effort by accomplishing related results as needed.
Customer Service Representative Skills and Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking
Benefits:
Cab facilities (Within the boundary limits)
Excellent Growth
Huge Incentives
Job location : Chennai
Shift : rotational night shift and rotational week off.
Vandhana HR
Sutherland
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