Thermo Fisher
Scientific, Technical Sales Specialist - Cell Culture & Cell Therapy Bachelor's / Master's degree in a life-science
related field required
Essential Responsibilities:
Hunts for new molecule opportunities within assigned territory,
leveraging product portfolio to build a foundation for long term growth
Drives existing funnel of opportunities to accelerate closure rates
Develops a territory plan and works independently on daily activities to
meet the plan goals
Utilizes intelligence-based prospecting to identify new potential
opportunities
Prioritizes New Product Introduction (NPI) prospects within territory to
maximize adoption rates and revenue return
Acts on marketing-qualified leads, quickly converting to new
opportunities
Collaborates with and influences Bioproduction Account Managers (BAMs)
and Field Application Specialists (FAS) within their district to develop and
manage account growth strategies
Qualifies prospects to justify the time and resource investment
Owns the Salesforce.com entry process, including management of technical
meetings to accurately and thoroughly complete the Product Brief
Establishes and builds relationships with key decision-makers,
identifying the technical buyers
Initiates product evaluations as part of the sales process, coordinating
activities between the BAM and FAS. Responsible for service-related product
sampling.
Identifies GEMBA opportunities and coordinates event activities with the
BAM
Assists all BAMs within assigned territory with sales and account
planning efforts to achieve Cell Culture sales goals, including value
proposition development across the wide BPD portfolio
Aids in development of technical solution-matching for complex
opportunities
Reviews all price proposals before submission to the customer, and
consults on RFQ submissions
Assists BAM with negotiation strategy development and execution
Attends technical collaboration visits to Business Unit manufacturing and
R&D sites
Acts as trusted advisor for key contacts within an account and brings in
technical experts as needed to advance the solution process
Provides post-sales product support, follows up on all product
performance complaints or inquiries to ensure resolution
Consults with BAM on obtaining customer forecasts for new and existing
base business
Represents Cell Culture at knowledge-based seminars and customer
experience workshops
Maintains and enhances technical knowledge on assigned product lines,
company literature, and competitive products
Keeps abreast of competitive products and supports BAMs to counter
customer objectives or preferences for competitor products
Feeds voice of customer to the Business Unit
Qualifications:
Bachelor's / Master's degree in a life-science related field required,
such as Biology, Molecular Biology, Microbiology, Immunology, Biochemistry,
Biotechnology, or Engineering
Excellent oral and written communication skills are required, savvy using
all Microsoft products
Ability to interface effectively at all levels of an organization
Shows sound judgment, tact and diplomacy when dealing with internal and
external customers
Able to handle confidential and proprietary information with sensitivity
Must possess
self-motivation, enthusiasm, a positive attitude, and perform as a team player
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