PFIZER Product Services Coordinator Degree in Pharmaceutical
Sciences, Registered Nurse or similar Other
Allied Health Qualifications
Core Responsibilites:
Respond to telephone, fax and email enquiries in a timely
manner and in compliance with corporate policies
Registration of patients, personnel and Centres/Clinic within
the registry
Adverse Event reporting within required regulatory timelines
and in accordance with corporate policies
Ensure performance of the database, validity of data entered
and completion of all required day to day processing
Identify needs and requirements of internal and external
customers and providing necessary resources, service and advice
Completing and reviewing of all mandatory corporate policies,
training modules and procedures within
allocated timeframes
Maintenance of registry website and identifying issues
Assist in the maintenance of appropriate documents such as
protocols and monitoring user feedback
Generating adhoc data/reports for external clients for
research and management purposes where appropriate
Training internal and external stakeholders on the database
Aid in the coordination of sales and marketing initiatives
for the registry
To assist in switching patients (usually higher in number)
from other brands in Australia/New Zealand as per the requirement by the
commercial team.
The colleague would support the manager in generation of
weekly/monthly reports and dashboard management
The colleague would be responsible in assisting the training
for new hires and in the completion of onboarding activities for new hires
The executive would be supporting in stakeholder management
like BT validation and testing support for any new changes to be applied,
developed and implemented in the system
Providing additional support to the manager in terms of
preparation of supporting documentation for any new processes or already
existing process within the registry
Provide assistance for the on-call services to customers on
weekend as an when required.
Education:
- Degree in Pharmaceutical Sciences (Masters preferred)
- Registered Nurse or similar
- Other
Allied Health Qualifications will also be considered
Experience:
Minimum 1-2 years of experience in :
Medical Information Services/Medical Affairs
Medical and Scientific writing, experience in using search
tools, developing search strings, and assessing search results
Pharmacovigilance/Drug Safety
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