Walk-In @ Bioclinica Bangalore on 15th & 16th Feb for Voice Process
Nuclear Sciences
Greetings from Bioclinica..!!
As part of our expansion process, we are conducting Freshers Walk-In at our Bangalore Campus.
Walk In Venue:
Bioclinica India Pvt Ltd,
No:18/2 & 18/3, V G Heritage,
Vanivilas Road, Kanakapura,
Basavanagudi, Bengaluru,
Karnataka 560004
Walk-In Timings : from 9.00 AM to 1 PM
Walk-In Date: 15th and 16th Feb 2020
Job Title : Drug Safety Associate - MICC
Years of experience: Freshers
Work Location: Mysore, Karnataka
Shift Timings: US shift (With cab facility)
Education: Bachelor's / Master's in Science / Nursing / Bio-Informatics / Biochemistry / Biomedical / Biotechnology / Clinical Microbiology / Medical Biotechnology / Biological Science / Biomedical Sciences / Biosciences /Life Sciences / Medical Biochemistry / Medical Microbiology / Molecular Biology / Life Sciences / Clinical Research / Biophysics / Medicinal Chemistry / Nuclear Sciences
Essential Duties and Responsibilities:
Years of experience: Freshers
Work Location: Mysore, Karnataka
Shift Timings: US shift (With cab facility)
Education: Bachelor's / Master's in Science / Nursing / Bio-Informatics / Biochemistry / Biomedical / Biotechnology / Clinical Microbiology / Medical Biotechnology / Biological Science / Biomedical Sciences / Biosciences /Life Sciences / Medical Biochemistry / Medical Microbiology / Molecular Biology / Life Sciences / Clinical Research / Biophysics / Medicinal Chemistry / Nuclear Sciences
Essential Duties and Responsibilities:
· Receive and process assigned voicemails
· Update the Voicemail Tracker
· Receive information or inquiry through phone call/email/fax/mail and create a record in Track Wise and IRMS
· Attach product replacement authorization form in Track Wise, if inquiry involves replacement request
· Follow Track Wise Convention guide while handling and managing product complaints.
· Receive information or inquiry through phone call/email/fax/mail and process them in IRMS
· Generate reports related to inquiries received through phone call/email/fax/mail
· Enter all the relevant information received through phone calls/email/fax/mail into IRMS
· Enter all the information pertaining to non-significant phone caIIs, emails, faxes for internal tracking and reconciliation
· Responsible for receiving phone calls related to adverse events and for book-in of cases received by all source types (phone call/email/fax/mail) into ARIS-g
· Responsible for following good documentation practices while completing AEM form
· Responsible for triaging of case
· Responsible for attaching AEM form or other source documentation to case.
· Use IRMS to create contacts for callers with inquiries related to AE/PC/MI.
· Thorough understanding of use of FAQs and product labeling to answer medical information inquiries
· Thorough understanding of regulatory requirements for safety reporting
Other Responsibilities:
· Follow departmental AE workflow procedures
· Closure and deletion of Cases
· Perform any other drug safety related activities as assigned
Specialized Knowledge and Skills:
· Basic competence with medical and therapeutic terminology
· Understanding of Patient Safety regulatory obligation
· Good attention to detail
· Ability to deliver within established timelines
· Fluency in Spoken and written English and excellent comprehension
Communication Skills:
· Excellent written/oral communication
· Strong interpersonal skills required to interact with clients, management, and peers effectively.
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