Microsoft Technical
Delivery Manager Bachelor’s Degree (B.S./B.A.) or equivalent; Master’s
degree/MBA
Responsibilities
People and
Technical Delivery Management – 45%
Attract ,
develop and retain talent
Recognize
team members’ strengths, aligned to capability needs, resulting in strong
delivery results.
Facilitate an
environment of inclusion that leverages diverse perspectives and talent, to
better represent and understand our global customers.
Embrace and
instill excellent delivery practice and understanding for yourself and team;
delivering “perfect every time” at the right cost.
Assist team
in the development of the value proposition, Intellectual Property creation and
Intellectual Property reuse.
Exceed in
area of management responsibilities supporting customer escalations.
Execution –
Deliver Results through Teamwork & Drive for Business Results – 35%
Lead and
acitvely support Time-zone/Domain priorities, special project initiatives and
customer/business programs
Drive
operational efficiencies, contribute to Domain priorities and programs to grow
and scale business, lead project initiatives.
Effectively
communicate business strategy and goals and how they align to the team’s work.
Plan the
team’s work to achieve goals and respond effectively to changing priorities,
maintaining team energy and results.
Hold the team
and individuals accountable for results and recognize appropriately.
Partner and
collaborate with other teams on related deliverables, and effectively leverage
others in relevant work streams.
Consistently
manages areas of fiscal responsibility, staying within budget, and effectively
managing resources.
Achieves
& frequently surpasses personal & team goals from quarter to quarter.
Change
Leadership and Services Role Model - 20%
Ensures that
his or her team is guiding customer/partners through relevant change initiatives.
Is competent
in core change-management methods and techniques.
Ensures both
personal and team readiness through an understanding of relevant
customer/partner rhythms of business.
Complete all
required personal and team training &/or certifications for their
technology domain
Qualifications
Experiences
Required: Education, Key Experiences, Skills and Knowledge:
Customer
Value Realization
Planning,
Organizing and Executing
Trusted
Technology Advisor
Project
Management
Strategic
Insight
Setting
Goals/Expectations
8-10 years’
experience with direct people management experience
Bachelor’s
Degree (B.S./B.A.) or equivalent; Master’s degree/MBA preferred
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