Genpact Mega Walk
in Drive for Insurance Backend profile
Work
Location: Gurgaon
Inviting
applications for the role of Process Associate
In this role, you
will be responsible to demonstrate innovation and intuition in identifying
areas requiring operational adaptation and/or improvement Active user of
Internet and online applications
Walk-in Date : 4th
February, 2020 (Monday & Tuesday )
Walk-in Timings: 2
pm to 4 pm.
Contact Person:
Megha :9958109062
Interview location:
Gurgaon:
Genpact, 22B,
Sec-18, Udyog Vihar, Gurgaon
Landmark: Near
Airtel
Nearest Metro
Station: MG Road Metro Station ( Yellow line )
Shifts: 24*7
Responsibilities :
Respond to customer
inquiries and problem escalations through email.
Maintain a thorough
understanding of client process and policies
Reproduce customer
issues and escalate product bugs
Provide excellent
customer service to our customers
Responsible to
showcase strong work ethic, with the ability to work well both independently
and within the context of a larger team-oriented environment
Qualifications:
Minimum
qualifications:
Freshers are
eligible
Graduates are
eligible (Except B.Tech)
1 year of
experience in Customer support/ Insurance background will be added advantage.
Good communication
skills required.
Preferred
qualifications:
Previous experience
in a customer service role chat/email/voice
Effective probing
skills and analyzing / understanding skills
Analytical skills
with customer centric approach
Excellent
proficiency with written English and with neutral English accent
You should be able
to work on a flexible schedule
IMPORTANT-
Kindly mention Reference-MEGHA on the Resume at the time of interview.
Documents to be
carried:
2 UPDATED COPIES OF
RESUME
ORIGINAL AADHAR And
PAN CARD IS MANDATORY
2 XEROX COPIES OF
ID PROOF
2 PASSPORT SIZE
PHOTOGRAPHS
LAST 3 MONTHS PAY
SLIPS ( IF ANY )
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