Pharmacy Freshers Walk-in (voice Process) @
Bioclinica, Bangalore on 9th Nov 2019
We are conducting Walk-In for Pharmacy and Nursing graduates with
excellent communication skills for voice process US Shifts.
Interested candidates can meet us on 9th Nov 2019 i.e.,
Saturday @ below venue.
Venue Details:
Bioclinica India Pvt Ltd
No:18/2 & 18/3, V G Heritage, Vanivilas Rd, Kanakapura,
Basavanagudi, Bengaluru, Karnataka 560004
Walk-In Timings: 09:00 AM - 12:00 PM
Job Title: Drug Safety Associate - MICC
Years of experience: Freshers
Work Location: Mysore, Karnataka
Shift Timings: US shift (With cab facility)
Education: Graduates / Post Graduates in Pharmacy, Nursing, Dental or any equivalent
Essential Duties and Responsibilities:
Years of experience: Freshers
Work Location: Mysore, Karnataka
Shift Timings: US shift (With cab facility)
Education: Graduates / Post Graduates in Pharmacy, Nursing, Dental or any equivalent
Essential Duties and Responsibilities:
· Receive and
process assigned voicemails
· Update the
Voicemail Tracker
· Receive
information or inquiry through phone call/email/fax/mail and create a record in
Track Wise and IRMS
· Attach
product replacement authorization form in Track Wise, if inquiry involves
replacement request
· Follow
Track Wise Convention guide while handling and managing product complaints.
· Receive
information or inquiry through phone call/email/fax/mail and process them in
IRMS
· Generate
reports related to inquiries received through phone call/email/fax/mail
· Enter all the
relevant information received through phone calls/email/fax/mail into IRMS
· Enter all
the information pertaining to non-significant phone caIIs, emails, faxes for
internal tracking and reconciliation
· Responsible
for receiving phone calls related to adverse events and for book-in of cases
received by all source types (phone call/email/fax/mail) into ARIS-g
· Responsible
for following good documentation practices while completing AEM form
· Responsible
for triaging of case
· Responsible
for attaching AEM form or other source documentation to case.
· Use IRMS to
create contacts for callers with inquiries related to AE/PC/MI.
· Thorough
understanding of use of FAQs and product labeling to answer medical information
inquiries
· Thorough
understanding of regulatory requirements for safety reporting
Other Responsibilities:
· Follow
departmental AE workflow procedures
· Closure and
deletion of Cases
· Perform any
other drug safety related activities as assigned
Specialized Knowledge and Skills:
· Basic
competence with medical and therapeutic terminology
· Understanding
of Patient Safety regulatory obligation
· Good
attention to detail
· Ability to
deliver within established timelines
· Fluency in
Spoken and written English and excellent comprehension
Communication Skills:
· Excellent
written/oral communication
· Strong
interpersonal skills required to interact with clients, management, and peers
effectively.
Documents to Carry: Address proof, updated resume
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