Thursday, October 31, 2019

Quality Engineer @ Stryker , world’s leading medical technology company


Quality Engineer @ Stryker , world’s leading medical technology company
Who we want :


Analytical problem solvers: People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
Dedicated achievers: People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
Curious learners: People who seek out cutting-edge research and information to expand and enhance their ability to develop new ideas into reality.
Goal-oriented engineers: Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.
Effective communicators: People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders, senior management, and their teams.

What you will do :

Effectively carrying out customer complaint handling
Strong knowledge & experience of preparing Risk Analysis documentation
Should be able to document, review, evaluate and investigate responses on product complaints
Performs collective analyses of product complaints and reports for trends and identification of potential corrective or preventive actions
Ensures timely investigation of and response to product complaints. This involves initiating and participating in investigations and corrective action arising from product complaints.
Collaborates with team members to do complaint investigations

What you will need :

Total experience of 2-6 years with effectively carrying out customer complaint handling
Educational qualification of in Bachelors in Mechanical/Biomedical/Biotech Engineering.
Good analytical and problem-solving skills.
Knowledge of DFMEA/PFMEA/Control plan/7QC tools.
Preferred experience in 4D problem solving methodology.
Experience in 7 QC tools - Fish Bone Diagram, Pareto Charts, and Root Cause Analysis.
Proficient computer skills in Excel and Word.
Good understanding of database management of complaint records.

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