Tuesday, September 3, 2019

Quality Specialist III @ Teva Pharmaceuticals, Bachelor’s degree of Pharmacy (B. Pharm) or Master’s Degree in Pharmacy (M. Pharm).


Quality Specialist III @ Teva Pharmaceuticals, Bachelor’s degree of Pharmacy (B. Pharm) or Master’s Degree in Pharmacy (M. Pharm).


Date: Aug 29, 2019
Location: Mumbai, IN, 400063
Company: Teva Pharmaceuticals
Company Info
Teva is a global pharmaceutical leader and the world's largest generic medicines producer, committed to improving health and increasing access to quality health solutions worldwide. Our employees are at the core of our success, with colleagues in over 80 countries delivering the world's largest medicine cabinet to 200 million people every day. We offer a uniquely diverse portfolio of products and solutions for patients and we've built a promising pipeline centered around our core therapeutic areas.  We are continually developing patient-centric solutions and significantly growing both our generic and specialty medicines business through investment in research and development, marketing, business development and innovation. This is how we improve health and enable people to live better, healthier lives. Join us on our journey of growth!
Job Description
Complaint Processing –
Performs the functions associated with receiving, trending, logging and coordinating the return of the Samples for product quality related complaints.  This includes complaints received via phone, email, and internet.
Utilize knowledge and experience to drive compliant resolution of complaint issue as well as ensure high level of customer service and customer satisfaction is maintained
Participate in and contribute to Daily Team Huddle meetings to provide up-to-date information to QAS Team Members about products, manufacturing sites, revised Standard Operating Procedures (SOPs)/ Work Instructions (WIs), Trackwise capabilities and functions, difficult/unique customer related scenarios.

Handling of specific responsibilities assigned by QAS Management

Participate and contribute to the continuous improvement activities of the QAS group

Qualifications

Bachelor’s degree of Pharmacy (B. Pharm) or Master’s Degree in Pharmacy (M. Pharm).

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