Manager, Client Services PCS @ ICON, Pharmaceutical,
Biotechnology and Medical device industries.
Manager, Client Services
Location: Bangalore, India
This is an exciting opportunity to work within
a fast paced, busy environment for a leading global provider of outsourced
development services to the pharmaceutical, biotechnology and medical device
industries.
Overview of the role
STRATEGIC Recognize, exemplify and adhere to ICON's values which center
around our commitment to People, Clients and Performance.
As a
Manager, the employee is expected to recognize the importance of and create a
culture of process improvement with a focus on streamlining our processes
adding value to our business and meeting client needs.
Perform new study configuration quality checks on all databases,
internal forms and supporting documents to ensure high quality output and
adherence to the CLW specs.
Perform level-appropriate quality checks on database and document
updates for all amendments performed by PM.
Verify and post documents for Read Only access once finalized, checking
for adherence to version history and version control procedures.
Provide technical support and guidance to PM for all study configuration
tasks
Review process flows and work with leadership toward quality
improvements as appropriate
Train and mentor staff on tasks and processes
Benefits of Working in ICON
ICON enjoys a strong reputation for quality
and is focused on staff development. We
make it our mission to attract the most diverse and creative minds into the
business and we continually strive to provide opportunities for our people to
excel, grow and build a great career. We
understand that our greatest asset is the skills and talents of our people and
they are truly what set us apart.
Other
than working with a great team of smart and energetic people, we also offer a
very competitive benefits package. This
varies from country to country so a dedicated recruiter will discuss this with
you at interview stage. We care about our people as they are the key to our
success. We provide an open and friendly work environment where we empower
people and provide them with opportunities to develop their long term
career.
ICON is an equal opportunity employer -
M/F/D/V and committed to providing a workplace free of any discrimination or
harassment.
From a small team of 5 people in 1990, ICON
now employs over 12,600 people across 89 offices in 37 countries. We have
mainly grown organically, but have bolstered our growth through a number of
strategic acquisitions which have broadened our service portfolio and have
added scale to existing services. To know more about us visit www.iconplc.com
TO APPLY CLICK HERE
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